Payment Policy

At Scinara, every order you place is a step closer to glowing, confident skin. To make your shopping experience simple and secure, we offer both Prepaid and Cash on Delivery (COD) options.

Payment Options

  • For Prepaid orders, we accept Visa, MasterCard, and American Express Debit and Credit Cards, as well as popular digital payment wallets.
  • During checkout:
    • Visa & MasterCard users will need to provide their 16-digit card number, expiry date, and 3-digit CVV (on the back of your card).
    • American Express users will need their 15-digit card number and 4-digit code.
  • All transactions are handled through trusted and secure payment gateways, so your information stays safe with us.

Cash on Delivery (COD)

We understand some of our customers prefer to pay after delivery. That’s why we offer COD for your convenience.
👉 Please note: A nominal charge of ₹40/- will be added for COD orders.

In Case of Payment Issues

If your payment has been deducted but you haven’t received an order confirmation, don’t worry. Simply reach out to our friendly Scinara Care Team at contact@scinara.com or call us at +91 90 99 33 64 99 To help us assist you faster, kindly share:

  • Transaction Reference Number
  • Registered Email ID and Phone Number used for the order
  • Date & Time of Transaction

At Scinara, your trust means everything to us. We’re here to ensure your journey with our products is seamless—from checkout to delivery.